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FIRTH, M. (2020). SERVICE ENCOUNTERS IN TOURISM, EVENTS AND HOSPITALITY - STAFF PERSPECTIVES. BRISTOL: CHANNEL VIEW PUBLICATIONS. ISBN: 978-1-84541-727-7, 208 PP.
 
     
     FIRTH, M. (2020). SERVICE ENCOUNTERS IN TOURISM, EVENTS AND HOSPITALITY - STAFF PERSPECTIVES. BRISTOL: CHANNEL VIEW PUBLICATIONS. ISBN: 978-1-84541-727-7, 208 PP.
     


Autor(es):
Goolaup, Sandhiya
University of Borĺs


Periódico: Enlightening Tourism

Fonte: ENLIGHTENING TOURISM. A PATHMAKING JOURNAL; Vol 11, No 1 (2021): January-June; 287-290

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