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Marketing, internationalization and heritage tourism: systematic literature review
 
     
     Marketing, internationalization and heritage tourism: systematic literature review
     Marketing, internacionalización y turismo del patrimonio cultural: revisión bibliográfica


Autor(es):
Rojas-Berrio, Sandra
Rojas-Berrio, Sergio Iván
Robayo-Pinzón, Oscar


Periódico: Journal of Tourism and Heritage Research

Fonte: Journal of Tourism and Heritage Research; Vol 2 No 2 (2019): Journal of Tourism and Heritage Research; 189-206

Palavras-chave:


Resumo: The purpose of this research is to describe the marketing variables used in the literature to assess the internationalization of touristic destinations with a value proposition involving Cultural Heritage. ASystematic Literature Review was methodologicalstrategy, with an observation window encompassing 2005-2017, and using Scopus and Web of Science. The most relevant variables are Marketing Management, Consumer Behavior, Integrated Marketing Communications, Demand Forecasts and Destination’s Marketing and Branding. Findings account for the main aspects to be managed by operators, government andstakeholders for the internationalization of heritage tourism.