Periódico: Journal of Tourism and Heritage Research
Fonte: Journal of Tourism and Heritage Research; Vol 3 No 3 (2020): Journal of Tourism and Heritage Research; 339-359
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Resumo: This paper aims to analyze the development of human resources in the Mexican tourism sector. This industry has contributed significantly in the progress of the economy. However, little development of human resources has been observed, many jobs are not well paid. Statistical data were analyzed in the period from 2008 to 2013. The information was taken from reports of the National Employment Service, Labor Observatory and the Ministry of Labor and Social Welfare bodies. The results show that the population employed in the tourism sector represents around three million people; most of them have primary and secondary education, while a minority with university studies. In the year 2008, most of the population had primary education, and a smaller amount with higher education. During 2009, the average monthly income was the smallest of the period studied. With respect to the employment position, in 2012 the lowest amount of population occupied in management positions was observed. In conclusion, the Mexican government needs to develop a set of public policies that allow the development of human capital in the Mexican tourism sector.
