Gestión del conocimiento y resiliencia turística en destinos patrimoniales: el caso de Oxapampa (Perú): Knowledge management and tourism resilience in heritage destinations: the case of Oxapampa (Peru)
Gestión del conocimiento y resiliencia turística en destinos patrimoniales: el caso de Oxapampa (Perú): Knowledge management and tourism resilience in heritage destinations: the case of Oxapampa (Peru)
Periódico: Revista Internacional de Turismo y Empresa
Fonte: INTERNATIONAL JOURNAL OF TOURISM, BUSINESS AND TERRITORY; Vol. 7 No. 1 (2023); 84-100
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Resumo: This research studies the relationship between knowledge management and resilience in tourism. The study analyzes the case of Oxapampa province, locate in the central wilderness of the country. It has been the scenario of much research because of its diversity, natural and cultural. Tourism maintained a constant growth during decades until 2009 when divers’ events had an important effect in the increased of tourism demand in the region which had also an impact in local development.
Seven experts were chosen for this research who were questioned about local development and tourism. As well, revision of secondary information was made to bring more support. The research shows the importance of knowledge management for resilience and sustainability in tourism.
Key words: Knowledge management, sustainable tourism, resilience in tourism, Oxapampa, Perú.
