Periódico: Revista Internacional de Turismo y Empresa
Fonte: INTERNATIONAL JOURNAL OF TOURISM, BUSINESS AND TERRITORY; Vol. 7 No. 2 (2023): Special issue on Heritage Tourism Management and the International Congress on Heritage Tourism Management in Inland Destinations (CIGESTUR EGYPT 2023); 258-280
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Resumo: The research studies de relation existing between knowledge management and sustainable tourism. The first one helps to build knowledge though processes that combine information and the experience kept inside the individuals, in order to apply these knowledges in future strategies to achieve better results, create innovation, develop innovations, among others.
The research took place in the district of Santiago de Surco (Lima city – Perú), in a post COVID-19 period. Results of the research show that, even though the district is well known as an ecological one (environmentally sustainable), to achieve complete sustainable tourism, in all its dimensions, processes of knowledge management are needed.
Key words: Knowledge management, sustainable tourism, competitiveness, innovation, Lima, Perú.
