Fonte: Cuadernos de Turismo; No. 54 (2024): Julio - Diciembre; 145-171
Palavras-chave:
Resumo: Chile has great tourism potential, thanks to its diverse landscapes, culture and heritage. However, in order to develop a competitive offer, it is necessary to train professionals with the appropriate competencies. The competencies declared in the study profiles of different technical and professional tourism careers in Chile were classified and analyzed by means of descriptive statistics and hypothesis testing to evaluate differences between technical and professional curricula and to offer a comparison with other curricula in Latin American countries. A wide offer was found, but with low specialization in some fields. The most commonly mentioned competencies were “customer service orientation” in technical careers and “leading and managing tourism organizations” in professional careers. Paradoxically, the academic offer is concentrated in central Chile, far from famous tourist destinations such as Atacama or Patagonia. This can generate training that is poorly adapted to local needs and lacks regional identity. The need to create differentiated profiles for technical and professional curricula is highlighted, while promoting better specialization in the different areas of tourism.
