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Personnel management in the tourism company in the municipality of Guanajuato from motivational elements.: Gestão de pessoal na empresa turística do município de Guanajuato a partir de elementos motivacionais.
 
     
     Personnel management in the tourism company in the municipality of Guanajuato from motivational elements.: Gestão de pessoal na empresa turística do município de Guanajuato a partir de elementos motivacionais.
     ADMINISTRACIÓN DE PERSONAL EN LA EMPRESA TURÍSTICA EN EL MUNICIPIO DE GUANAJUATO DESDE ELEMENTOS MOTIVACIONALES: Gestão de pessoal na empresa turística do município de Guanajuato a partir de elementos motivacionais.


Autor(es):
Balderas Ávila, María Magdalena
Mejía Rocha, Mónica Isabel


Periódico: Tourism and Hospitality International Journal

Fonte: Tourism and Hospitality International Journal ; Vol. 7 No. 2 (2016): October 2016 [14th Edition - EE]; 131-173

Palavras-chave:


Resumo: This present study aims to analyze how is carried out personnel management in a tourism business in the city of Guanajuato Capital from the motivational elements for the proposed employee from the organization. As Identify elements according to the motivational proposals made by the authors of this research; such motivational elements are, according to Maslow (1964), physiological, safety, social, esteem and self-actualization that exist in the company to the employee, hygiene factors and motivational for employees in the organization (Herzberg, 1965) and motivational factors of achievement, affiliation and power (McCleclland, 1987). This study was conducted in a tourist company raising a questionnaire to 80% of its employee headcount factors. Among the main results of the work it could find that the employee organization proposes some of the motivational elements and they take to develop better their tasks.