Fonte: Revista Turismo Estudos e Práticas - RTEP/UERN; No. 3 (2020): Geplat: Caderno Suplementar; 1-7
Palavras-chave:
Resumo: The authors of the article study the legal mechanism in Australia for alternative resolution of civil disputes arising from legal relations after consumers’ having received financial services. They analyze its current state and existing statutory regulation. The paper compares the key aspects of the existing consumer dispute resolution mechanism in Australia with financial service providers and the institution of the settlement of similar disputes by a financial agent introduced in Russia.
