Fonte: Revista Turismo Estudos e Práticas - RTEP/UERN; No. 5 (2020): Geplat: Caderno Suplementar; 1-11
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Resumo: Housing and communal sector (hereinafter referred to as HCS) is one of the most significant sectors of the socio-economic system, influencing all aspects of society life. The need for housing and, accordingly, for high-quality public services is the main need of citizens, which in general unquestioningly influences the lifestyle of citizens, economic, cultural and professional activities, the development of society, upbringing and education. Housing is the most important condition for the normal life of citizens. Since the last decade of the 20th century, the housing sector has been undergoing the period of reforms. Its main goal is to transfer the activities of economic entities in this area to market principles, carry out a comprehensive modernization of its infrastructure, ensure the economical use of all types of resources, expand the range and improve the quality of housing and communal services (hereinafter referred to as HCS). However, positive changes in the housing sector take place slowly, and the planned results have not been achieved yet. This is partly due to a significant reduction of budgetary financing, and another significant reason is an insufficiently effective activity of economic entities and their almost complete lack of incentives in the field of housing and communal service improvement. In market relations, the most important factor is to improve the quality of housing and communal services. At the same time, the correspondence of price and quality, as well as the availability of housing and communal services, become the main factors in the life support of citizens and characterize the quality of life. Even though considerable funds are invested in the industry transformation, it remains in a very difficult state and is characterized by an unsatisfactory state of the housing stock, high wear and tear of communal infrastructure, and an ineffective management system. Every day, the Reception of the President of the Russian Federation receives applications from citizens related to the quality of housing and communal service provision, which indicates the need to modernize the industry and the quality of housing and communal service provision.
