Fonte: Revista Encontros Científicos - Tourism & Management Studies; PROCEEDINGS TMS ALGARVE 2011: Full Papers; 124-134
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Resumo: This paper analyses the relationships between certain determinants in the strategic management process on innovation in hotel organisations in Spain, as well as the influence of the level of innovation on competitive advantage and organisational performance. The theoretical positioning is based on the resource and capability-based approach, within the field of strategic management. An analysis of major hotel chains operating in Spain has shown that certain factors (namely twenty dimensions) of the strategic management process impact on the level of innovation positively, as well as a proper management of innovation influences organizational results, also positively.
