Fonte: Revista Encontros Científicos - Tourism & Management Studies; Vol 9, No 2 (2013); 7-12
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Resumo: This paper analyses the relationships between certain determinants inthe strategic management process on innovation in hotelorganisations in Spain, as well as the influence of the level ofinnovation on competitive advantage and organisational performance.The theoretical positioning is based on the resource and capabilitybasedapproach, within the field of strategic management. An analysisof major hotel chains operating in Spain has shown that certain factors(namely twenty dimensions) of the strategic management processimpact on the level of innovation positively, as well as a propermanagement of innovation influences organizational results, alsopositively.
