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touristic destination image in light of the service dominant logic of marketing
 
     
     touristic destination image in light of the service dominant logic of marketing
     


Autor(es):
Añaña, Edar da Silva
Universidade Federal de Pelotas (Brazil)
Anjos, Francisco Antonio dos
Universidade do Vale do Itajaí (Brazil).
Pereira, Melise de Lima
Universidade do Vale do Itajaí (Brazil) and Universidade Federal do Rio Grande (Brazil).


Periódico: Tourism & Management Studies

Fonte: Revista Encontros Científicos - Tourism & Management Studies; Vol 14, No 3 (2018); 7-18

Palavras-chave:


Resumo: This paper analyzes the composition and internal arrangement of touristic seaside destinations in Brazil, in light of three not-yet tested theories: the Means-End Chain (Gutman, 1982) , the Service Dominant Logic of Marketing (Vargo & Lusch, 2004), and the organizational triad for local development proposed by Vázquez-Barquero (1999). An internet-based survey was distributed and completed by 178 people. The answers concentrated in four (among eight possible) destinations: Balneário Camboriú (31.4%), Rio de Janeiro (28%), Torres (20%) and Natal (8%). The data were first submitted to Confirmatory Factor Analysis to identify and to validate the set of components representing the Tourism Destination Image – TDI. The TDI constituting factors, and variables representing the Personal Values (as ancestors) and the Consumer Behavior (as descendants), were submitted to a Structural Equation Model to evaluate the TDI internal arrangement and inter-construct relationships. Results indicate that values related to self-respect, security and excitement influence the assessment of some TDI components, and that the last four constructs influence the likelihood of individuals to visit or to recommend the destinations.