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Information Systems and Technologies in the Tourism Sector
 
     
     Information Systems and Technologies in the Tourism Sector
     


Autor(es):
Ramos, Célia M. Q.
University of Algarve
Rodrigues, Paulo M. M.
Nova University of Lisbon
Perna, Fernando
University of Algarve


Periódico: Revista Turismo & Desenvolvimento

Fonte: Journal of Tourism & Development; n. 12 (2009); 21-32

Palavras-chave:


Resumo: The technological development has been one of the main engines for the transformations experienced in the economic sector related with the tourist activity. In the context of the latest Information and Communication Technologies (ICT), the Internet revolutionized the participant’s procedures and positioning inside of the tourist distribution channel. The binding of the Internet with the tourist distribution is now perceived as mandatory for the treatment, storage, management and communication of the tourist information, has a way to assure the increase of destinations competitiveness and the survival of the organizations. The present article describes the systems and technologies related to ICT which have an essential key on the tourist organizations, with a particular focus on a specific information system - Dynamic Packages, which allows the destinations to define its positioning in a society where every day new technological functionalities and concepts emerge, showing that Internet is now much more than only a simple information channel.