Publicações de Turismo
Nova busca:        


Managing Relationship with Corporate Clients: A Case Study of the Hotel Industry in Goa
 
     
     Managing Relationship with Corporate Clients: A Case Study of the Hotel Industry in Goa
     


Autor(es):
Vieira, Armando Luis
University of Aveiro
Costa, Carlos
University of Aveiro
Fernandes, Rathisha
University of Goa


Periódico: Revista Turismo & Desenvolvimento

Fonte: Journal of Tourism & Development; n. 3 (2005); 35-46

Palavras-chave:


Resumo: Based on the results of a multiple-case study, this paper explores the marketing strategies used by hoteliers in Goa, a '365 days on a holiday spof. Particular attention is paid to evidences of the practice of relationship marketing and managerial suggestions are presented