Fonte: Journal of Tourism & Development; n. 26 (2016); 33-45
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Resumo: In the last decades, the technological transformations in the field of tourism and hospitality are analysed by researchers in different parts of the globe. This study aimed to map the landscape of the Brazilian scientific production with an emphasis on tourism and Information and Communication Technologies (ICT) through the Seminar Proceedings of the National Association for Research and Graduate Program in Tourism (ANPTUR), from 2005 to 2015. The qualitative research of exploratory and descriptive character held between July and August 2016, sought as query elements of the work year, title, authors, higher education institutions of origin and keywords. As a result, it was identified 62 articles related to tourism and ICT classified thematically into seven categories: promotion and digital marketing, e-commerce, virtual hospitality, consumer, ICT and management, ICT and education and mobile tourism. It found the association between authors and research lines of Graduate Programs linked to more applied to the labor market studies. Especially involving the insertion of various technologies in administrative aspects, such as management and competitiveness strategies, and contemplate the consumer participation in the scenario of on-line business and the spread of user-generated content (UGC).
