Fonte: Papers de Turisme; No 54 (2013): Papers and Proceedings Conference on Innovation in Tourism and Hospitality CIT 2013; 156-171
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Resumo: Unquestionably, one of the ways of stimulating competition in the tourist sector at present is to promote distance selling, particularly electronic selling. The benefits it offers are remarkable. Nevertheless, we are facing the fact that a major hurdle in this development is the tourist’s distrust. A political framework for European tourism cannot be introduced without a clear legal framework addressing the rights and obligations of the various parties involved. Along these lines, the scope of application of the recent Directive 2011/83/EU excludes important tourism services. Moreover, Directive 90/314/EC is completely outdated. Accordingly, the object of this study is to put forward a proposal on the need to review this European legal framework.
