Fonte: El Periplo Sustentable; Núm. 37 (2019): Número Treinta y siete; 222 - 240
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Resumo: Knowing people’s opinion is important to approach perceptions about the tangible and intangible obstacles of social exclusion. This will allow us to understand the phenomenon of both exclusion and inclusion, especially when it comes to the right to access enjoyment in recreational spaces. This research focuses on analyzing the perception that exists about accessibility to tourism and how it excludes or includes people with disabilities. El Arcotete Ecotourism Center, Chiapas, was considered as a case study. We applied a survey to 90 visitors; we also characterized the infrastructure of the study area and applied this to three interviews which were done with service providers at the Ecotourism Center. We identified two groups of visitors, people with disabilities (21%) and people without disabilities (79%). Most of the people with a disability (80%) had a motor disability, the rest showed sensory, cognitive or multiple disabilities. The barriers to accessibility were physical (absence of ramps, handrails, signage with information), environmental (sections with steep slopes), and social (infrastructure design and services without considering persons with disabilities). The perception of accessibility was related to the possibilities of mobility and enjoyment of the landscape.
