Resumo: The contract of carriage is presented as an important tool for tourism, however, before we talk of the Legal Institute contract is worth nothing thas when it comes to tourism, the main perceived need are the means of transport that will be used to perform trip. Several aspects are important, not only transport but also the hospitality and the host to receive tourists demonstrate that this is not only an object of profit but it will also be recognized as a human being with needs and desires. The expectations of the tourist can only be achieved through the provision of a good quality service, which begins in maritime transport,by road, train or plane.
