Publicações de Turismo
Nova busca:        


The importance of the housekeeping service and department in hospital centers. Notes on its definition, characteristics and management
 
     
     The importance of the housekeeping service and department in hospital centers. Notes on its definition, characteristics and management
     La importancia del servicio y departamento de housekeeping en centros hospitalarios. Apuntes sobre su definición, características y gestión


Autor(es):
Vizcarra Tasso, Selena Sarela
Alberca-Sialer, Fabrizio Augusto


Periódico: Turismo y Patrimonio

Fonte: Turismo y patrimonio; No 13 (2019): Turismo y Patrimonio; 53-66

Palavras-chave:


Resumo: This paper describes, characterizes and highlights the importance of the housekeeping department in hospital centers, pointing out in its theoretical framework, the particularities of this department in the field of health. The primary results of the study entitled Housekeeping service in the rooms of the Ricardo Palma clinic and its relationship with the patient’s well-being - 2018 (Vizcarra, 2019) are taken as a reference. The findings allow us to highlight the importance of the service offered by this department in hospital centers, as well as that of the hospitality professional for its management.